Microsoft visual c++ runtime library
When I launched apex, I seem to get the same error every time I get to the loading screen. I launch the game, and it loads the first scene, but it crashes as soon as it gets to the menu. When it cras...
Forum Discussion
I do indeed have the latest version of Visual C++ installed.
I updated them after the error, but it doesn't seem to have fixed anything
EA_Mako
Community Manager
Community ManagerGotcha @Jaegersquad, thanks for confirming you were able to give that a try.
Just to be sure, I'm guessing you've already had a chance to try just repairing your game installation as well, right?
Beyond that you could also try these additional troubleshooting steps. If that continues to happen we could also take a look at your DxDiag to see if anything else stands out that could be causing this to pop up.
@EA_Mako I ran a quick repair but the issue still continues.
I've run a DxDiag and attached it to the reply
- EA_Mako
Thanks @Jaegersquad.
Looks like there's a newer version of your GPU drivers available, are you able to check that you've updated those as well as checking your peripherals?
It may be worth unplugging your other peripherals to see if the game launches without anything other than keyboard/mouse plugged in, and from there see if there are any updates for those available.
I have now updated my GPU drivers and started the game with only my mouse and keyboard. However the error is still there, and I still can't get past the loading screen.
At this point I ran out of knowing what to do.
Community Highlights
- EA_Blueberry7 years ago
