Missing Apex Event Final Fantasy Packs
Hi There, I recently purchased 4350 coins on Apex and just used them on The Final Fantasy Event. I know I clicked Purchase 4-pack Bundle twice but I wanted to wait to open the packs all at once but t...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey folks,
Thank you for the posts.
To clarify, you have not lost any packs or items, though we are aware of a situation where the additional packs will automatically be opened if you exit that pack opening interface during the process.
You'll be able to see how many event items have been collected before and after opening the packs and note the counter tracks this properly even if those were opened in the background.
In this situation the remaining packs were just opened in the background but you have still received the items, apologies for the confusion here.
You should be able to go through your collection to see what else was picked up from the remaining packs that weren't opened manually.
I haven’t received my last 3 final fantasy y rewards, how do I go about this, I turned off my console and everything…
I have had the same problem with a pack, I exited and lost them,
RE: EA answer i`m pretty sure i did not get my other 2 packs or if i did i got standard pack prizes can someone check this?
Yeah pretty sure we did not get these, the tracker is not updating.
