Forum Discussion
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? N1ck32145
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. As I was loading in
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. loading back into the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10
When did this happen? (dd.mm.yy hh:mm) 05.06.19 07:00
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was not given the rewards for the legendary hunt challenges, which I was really looking forward to mainly playing bloodhound and using the triple take.
What should be happening instead? There should be a screen saying that the challenges have been completed and the rewards added to my legends and armory skins
Steps: How can we find the bug ourselves? See attached screenshots / keep loading in from matches until it happens
After hearing the update would include new skins for my most played legends and most used sniper in the game, I was elated. However, after completing the legendary hunt challenges it became apparent that nothing was being added into my account. I am missing the Bloodhound 'Master of the hunt' skin, the triple take 'Tamed Beast' skin and the G7 scout 'The wolfpack' skin.
I did receive the Wraith 'Night Terror' skin however, that's why I don't know what is wrong with the other rewards. My friends that have completed the challenges have all received this rewards.
This is exceptionally disappointing because I was actually looking forward to the new cosmetics, after a extremely lackluster battle pass.
I have been made aware by EA support that the problem is entirely server-side as they have walked me through troubleshooting the issue on my end, to no avail.
What should I do?