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ArtexTV's avatar
3 years ago
Solved

Monitor stuck at 120Hz when Fullscreen native

HI, i have a gigabyte Aorus FI32Q 1440p 165hz monitor with DisplayPort 1.4 connected to a RTX 3080. No matter what I do it will always set the display to 120hz when at 1440p. when at 1080p it goes to 144hz and when at 720p it goes to 165hz. I have tried everything. disabling VSync only using a single monitor, setting forced resolutions and refresh rates everything. but apex legends always only goes to 120hz at 1440p. none of the games I play has ever had this issue. Its only with apex that this happens. Does anyone know how to fix this? (I know it locks to 120hz since my monitor's OSD tells me that and I also feel the Decrees in refresh rate) Thanks in advance!

  • using the Nvidia control panel set a custom resolution of 2560x1439 at your preffered refresh rate. this fixed the issue for me!

3 Replies

  • using the Nvidia control panel set a custom resolution of 2560x1439 at your preffered refresh rate. this fixed the issue for me!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @ArtexTV,

    Thanks for dropping by the boards to let us know what fixed this for you!
  • For anyone running into this thread in the future, this will fix your issue: https://www.reddit.com/r/Monitors/comments/1042u1s/lg_oled_27gr95qebaus_says_resolution_is_incorrect/j33kerg/

    "I had luck by using CRU 1.5.2 (https://www.monitortests.com/forum/Thread-Custom-Resolution-Utility-CRU). When you launch it, select the dropdown for your LG monitor and export the settings to have a safe copy (export button in bottom left). Click on the Extension Block "CTA-861" and a new pop up should appear titled "Extension Block." in the bottom of the two windows double click "TV Resolutions" and in the window that appears select "Delete All" on the bottom line. After this, close CRU, and run "restart64" which is included in the CRU download folder. This resets your graphics driver, and your monitor(s) will briefly black screen (this is fine). Once the driver is restarted, if you go into NVidia Control Panel you should see the Ultra HD, HD, and SD resolutions sections should be gone, and the max offered resolution should be 2560x1440. This should address the issue of full screen applications changing the resolution and dropping the frame rate. Time will tell if this is permanent or if it will need to be repeated.

    Very unhappy that I had to do this to get the monitor to function properly with my system."

     

    This also goes for Valorant and other games with the same fullscreen native issue.