Forum Discussion

7 years ago

More information about "We've noticed your computer is currently offline..."

Tried to play again today after some time away from the game and it no longer will start, just gives that error message. I tried all the other fixes and nothing worked so I took a look at the connec...

Dangerdad137

7 years ago

It doesn't appear to be just Level 3. Using a VPN to Texas, I get the following:

tracert proxy.novafusion.ea.com

Tracing route to proxy.novafusion.ea.com [159.153.190.222]
over a maximum of 30 hops:

1 54 ms 53 ms 54 ms 10.87.10.1
2 54 ms 54 ms 55 ms ip-253-232-239-173.texas.us.northamericancoax.com [173.239.232.253]
3 56 ms 55 ms 54 ms 199.36.220.176
4 54 ms 55 ms 55 ms te0-2-0-1.rcr52.dfw06.atlas.cogentco.com [38.122.200.225]
5 56 ms 55 ms 55 ms be3681.ccr32.dfw01.atlas.cogentco.com [154.54.46.217]
6 56 ms 56 ms 63 ms be2764.ccr41.dfw03.atlas.cogentco.com [154.54.47.214]
7 * * * Request timed out.
8 55 ms 56 ms 55 ms 4.69.209.29
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 94 ms 94 ms 94 ms 159.153.188.7
14 91 ms 89 ms 90 ms proxy.novafusion.ea.com [159.153.190.222]

IMHwan
7 years ago
Same issue here with Google Fiber from Irvine, CA.
Tracing route to proxy.novafusion.ea.com [159.153.190.222]
over a maximum of 30 hops:
...
4 3 ms 2 ms 2 ms 10.26.1.194
5 3 ms 2 ms 3 ms 23-255-225-168.mci.googlefiber.net [23.255.225.168]
6 3 ms 3 ms 5 ms 23-255-225-124.mci.googlefiber.net [23.255.225.124]
7 * * * Request timed out.
8 5 ms 5 ms 4 ms ae4.pr01.lax101.googlefiber.net [192.119.17.183]
9 4 ms 4 ms 4 ms 7-1-4.ear1.losangeles6.level3.net [4.14.190.5]
10 * 5 ms 4 ms 4.69.214.74
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
Pinging proxy.novafusion.ea.com [159.153.190.222] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.