Forum Discussion

Seasoned Newcomer

2 years ago

Solved

my acc got hacked for 6 months and I just got it back and I'm banned?

My account got hacked 6 months ago and i just got it back and ive been banned idk if anyone in this can help me but i really need it i spent all my money on apex and spent this long getting my acc ba...

EA_QueenBee
2 years ago
Hey @iitzabstract,

Unfortunately we're not able to help with bans here on the forums. But if you'd like to raise a dispute to try to get your account unbanned, you can always reach out to our terms of service team. They can take a look into this for you.

EA_QueenBee

Community Manager

2 years ago

Hey @iitzabstract,

Unfortunately we're not able to help with bans here on the forums. But if you'd like to raise a dispute to try to get your account unbanned, you can always reach out to our terms of service team. They can take a look into this for you.

iitzabstract

Seasoned Newcomer

2 years ago

@EA_QueenBee Everytime i try contact them it says its down

EA_QueenBee
Community Manager
2 years ago
@iitzabstract,

Could you share a screenshot of the message you're getting exactly?
- iitzabstract
  Seasoned Newcomer
  2 years ago
  Thats what it keeps saying
  - EA_QueenBee
    Community Manager
    2 years ago
    @iitzabstract,
    
    Well, that's a little peculiar. Can you try reaching out with this link instead? Hopefully that'll work.