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Newcomer

Re: What to do if your Apex Legends account got banned or suspended

I appealed for the ban and i want to ask how long does it usually take EA support team to take action. I didnt use any third party software but ig the ea thinks otherwise

2 Replies

BadAim-In-321
Rising Novice
9 hours ago
Oh they are pretty quick usually within 24hrs unless it's the weekend, maybe 48 then, they usually stick by their decision tho so dont get your hopes up. They been a lot of false trigger bans for gameplay enhancement of recent. Idunno if your one of those or something else, but they use blanketed templated statements so u probably never know the reason. Good luck 👍.
EA_Lanna
Community Manager
9 hours ago
Hi NEBz_damn,

Our EA Help guide for bans and suspensions shares this:

You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer.

I'll pop the guide link below if you'd like to check it out for more information around bans and suspensions.

Get information on EA Account locks, bans, and suspensions

- EA_Lanna