Solved
My account got hacked
My account hacked yesterday and he changed the phone number and my email without receiving any messages? No OTP on email and mobile number ?
How that possible
When i need to recover my account he used his email.
Find the attached picture for the email how stolen my account.
i send 3-4 case to EA help but nothing happened
Unfortunately the EA staff who work here on AHQ cannot help directly with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
