Forum Discussion

2 years ago

MY ACCOUNT GOT RESET TO LEVEL 1

hey so 2 days ago I tried to log into my account when I logged in it kinda froze then noticed my account got reset to level 1 I have lost all cosmetics and legends and lots of time I need someone to ...

EA_Pulsar

Community Manager

2 years ago

Hey @Rapidrock @mattbdxl

You can reset account progress like that by unlinking your platform account from your EA profile. There is a warning that you must accept when making any changes of this kind. We have this risk explained here on our website.

Rapidrock
2 years ago
hi so when I tried that method just now it says I have to wait untill November 14th to unlink my account I really don't want to wait a year to get my progress back can we please fix this somehow soon?