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NanTongDaWang's avatar
NanTongDaWang
2 years ago
Solved

my account has been hacked

In 2 minutes, I received 2 emails containing verification codes and 1 email notifying me of a change in my email address.   I didn't even have time to see what happened. ...
  • NanTongDaWang's avatar
    NanTongDaWang
    2 years ago

    I had initially been ready to give up, but then I decided to do a search online and discovered that there are services available on shopping websites to help recover  your ea account passwords. This has become an industry. all by EA's security system.

    However, I'm not sure if I want to purchase this service because I'm afraid it might be a never-ending cycle.

NanTongDaWang's avatar
NanTongDaWang
2 years ago
@EA_Shepard if you are a human, reply like a human, don't always copy and paste

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @NanTongDaWang It is easier to paste info on how the site works to avoid players replying back asking how the site works. Not everything is copy and paste.

    • NanTongDaWang's avatar
      NanTongDaWang
      2 years ago
      @EA_Shepard I may not have been polite in my words. Because I have been dealing with this issue for a long time in the early morning, and so far, I have not been able to reach your customer service, its still loading. I apologize.
      • EA_Shepard's avatar
        EA_Shepard
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @NanTongDaWang If it still happening when you get up and try again let me know.

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