Forum Discussion

2 years ago

My Account Has Been Reseted to Level 1

Hello there, I have been playing Apex from the last 2 years. Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...

Qkuie

2 years ago

Yes, im still experiencing this issue.

EA_cuervo

Community Manager

2 years ago

@Qkuie Can you please confirm the platform you play on and if you had any other platforms unlinked from your account since then?

Qkuie
2 years ago
The platform I play on is Pc on Steam and no I didn't have any other platforms unlinked from my account.
- EA_cuervo
  Community Manager
  2 years ago
  @Qkuie thanks for your reply. Can you please check your Inbox here on AHQ. I messaged you there.