Forum Discussion

2 years ago

My Account Has Been Reseted to Level 1

Hello there, I have been playing Apex from the last 2 years. Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...

ItsSmiles0201

2 years ago

My account seems to still be at reset level 1

EA_cuervo
Community Manager
2 years ago
Hi @ItsSmiles0201,

Could you please let me know when was the last time you saw the progress on your account? If you can provide an approximate date that will help us identify the issue.

Thanks
- ItsSmiles0201
  2 years ago
  It seems to be back to the right level now. Thank you
  - EA_cuervo
    Community Manager
    2 years ago
    @ItsSmiles0201 I'm glad it's fixed for you! Have fun!