Forum Discussion

2 years ago

My Account Has Been Reseted to Level 1

Hello there, I have been playing Apex from the last 2 years. Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...

EA_cuervo

Community Manager

2 years ago

Hi @WHYSSHESODEMONIC, I've moved your post here to keep all reports together.

I've sent you a DM to see if we can sort this out for you.

Please check your inbox in AHQ by clicking on your profile in the top right of this page.

surhoof

2 years ago

hey, I just log in to apex legends after 1 or 2 years iam not playing apex and when iam logged in back few time ago my proggression in this game is lost and reset to lvl 1 last time iam playing apex has lvl500 iam playing apex legends during first seasons battle pass available now i lost everything in my account,

EA_cuervo
Community Manager
2 years ago
@surhoof Hey, I will be DMing you with further instructions, please check your inbox in AHQ by clicking on your profile on the top right of this page.