It’s been 2+ years now and no Season 14 Triple take skins!!

I have completed nearly every single battle pass (when apex wasnt on some dumb s$!t like) since season 2, and when I realize in season 14 I never got my triple take skin at level 100-110, we were told to wait. Now we’re at season 27. Still nothing. So instead of giving me heirloom skins for 300 dollars I’ll never buy, give me my triple take skins. We work towards getting those, putting in the hours of play time for what? Anyone else have this issue with EA?