Forum Discussion

RuhanXD's avatar
RuhanXD
2 years ago

My Account Has Been Reseted to Level 1

Hello there, I have been playing Apex from the last 2 years. Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...
sejfz's avatar
sejfz
12 months ago

My account has been reset and all progress is lost. I am playing on Steam and I have not unlinked any accounts. Can anyone on EA help me? I just want my levels, skins and legends back, idc about the progress I have made meanwhile. It seems impossible to reach anyone who can help me

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    12 months ago
    Hey @sejfz, I'm sorry to hear your progress has been reset.

    Do you remember the date you last saw the progress in your game?

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