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RuhanXD's avatar
RuhanXD
1 year ago

My Account Has Been Reseted to Level 1

Hello there, I have been playing Apex from the last 2 years. Suddenly I stopped playing Apex for a few months and then came back in April and found my id got reset. I have lost my everything, Help me...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 year ago
Hi @ItsSmiles0201,

Could you please let me know when was the last time you saw the progress on your account? If you can provide an approximate date that will help us identify the issue.

Thanks
ItsSmiles0201's avatar
ItsSmiles0201
1 year ago

It seems to be back to the right level now. Thank you

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago
    @ItsSmiles0201 I'm glad it's fixed for you! Have fun!

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