Forum Discussion

5 years ago

My Account Was Hijacked - AHandsomeG

Hello, My account was recently hacked into. Someone guessed the password, spent all of my Apex Coins on packs and then proceeded to play with my friends in trios. He was blatantly hacking using a va...

EA_Barry

Community Manager

5 years ago

@AHandsomeG

Check the following link for info and steps to take, thanks.

https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

AHandsomeG

5 years ago

@EA_Barry

Update: I just received this e-mail (https://imgur.com/AMXvaXJ) from Worldwide Customer Experience (the Terms of Service team, to be specific) and I am sickened.

I was not given a chance to defend myself or prove my innocence. They ignorantly insisted on the action taken after "conducting a thorough investigation" (complete bull excrements).