Forum Discussion

EX0HE's avatar
2 years ago

My Admin Lobby Code Has Stopped Working?!?!

I have a Admin Custom Lobby Code that I've been using for a while now and have been hosting tournament with it but just today it has became invalid.

I'm not to sure if this what happens to old Admin Lobby Codes or if I need to get them refreshed or reactivated but I would like to know if there's anyway I could get it valid again.

Just want to clarify I haven't violated and of the terms and conditions I haven't even streamed the tournaments or promoted any product / item through it.

Any information on this topic would be great, I can also prove I own an Admin Code and but a Custom Lobby like the rest of the player base.

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @EX0HE,

    If you were using a specific admin code for a custom lobby that's no longer working, have you tried just creating a new lobby in-game directly?

    This was changed a couple seasons back to make those available to everyone in-game, so it's no longer something you would need to apply for or have activated specifically and should be able to just create a new lobby as needed.

  • EX0HE's avatar
    EX0HE
    2 years ago
    Hey @EA_Mako
    Every time I put in my Admin Code it says "invalid token".
    As for a custom player lobby that everyone can open I can still open them, but obviously I can't start the lobby with under 20 players unlike the Admin Code I previously used.
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Gotcha @EX0HE,

    If you had access to a code that was allowing for other options you're no longer seeing, you'll need to reach out to your initial contact for the code, or via the email listed in the link below.

    https://www.ea.com/games/apex-legends/community-tournament-guidelines

    Afraid we are not able to refresh/renew these or make any changes directly from the forums, but hopefully that'll get you pointed back in the right direction.

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