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RaPiOI's avatar
RaPiOI
3 years ago
Solved

My APEX account's email has been chaged by someone

Yesterday afternoon, I received a verification code email from EA (there are many of them) and EA suggested that I change my password if it‘s not my operation, so I changed my password. But right awa...
  • EA_Atic's avatar
    EA_Atic
    3 years ago

    Hey there @RaPiOI!

    I recommend that you get access to the Original email that you had on the EA Account once you have done that reach out to EA Support and they should be able to continue helping you with your account. 

    We cant help with EA Account issues on a public forum. 

    /Atic 

RaPiOI's avatar
RaPiOI
3 years ago
@OldTreeCreeper As you said I submitted the three information.But EA told me they sent a email with Six-length code to my email.I have no idea what email it is.I I'm so confused.
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
3 years ago

Hey there @RaPiOI!

I recommend that you get access to the Original email that you had on the EA Account once you have done that reach out to EA Support and they should be able to continue helping you with your account. 

We cant help with EA Account issues on a public forum. 

/Atic 

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