Forum Discussion

LeoPoldFind-196's avatar
4 years ago
Solved

My apex legends’ account has been banned for no reason

Ea ,please contact me as soon as possible, I have set up a new case in eahelp,please leave me a reason before banning me. I am so sad for my account.

  • Hey there @LeoPoldFind-1969 

    We cannot directly assist with account issues here on AHQ, you'll have to contact EA through their system.

    Do note that certain things can be counted as cheating, examples are:

    • Abusing Exploits
    • Making use of direct software to manipulate inputs (Macro's, AHK)
    • Aim/Wall cheats
    • Abusing lag switches
    • Manipulation of game files
    • Using 3rd party software to gain an advantage (Overlays that calculate ultimate percentages of other users) [Overlays to get levels and player info are allowed as far I'm concerned]
    • Trying to datamine 
    • Trying to get access to restricted databases
    • Owning a modded copy of Apex (e.c R5Reloaded)
    • Reverse engineering code
    • Many other things

    If you've done any of these things, then it's extremely unlikely that your account will have the action removed.

    Though if you still feel like this action taken against your account is unfair or incorrect, please reach out to EA according to this article:

    https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

4 Replies

  • Hey there @LeoPoldFind-1969 

    We cannot directly assist with account issues here on AHQ, you'll have to contact EA through their system.

    Do note that certain things can be counted as cheating, examples are:

    • Abusing Exploits
    • Making use of direct software to manipulate inputs (Macro's, AHK)
    • Aim/Wall cheats
    • Abusing lag switches
    • Manipulation of game files
    • Using 3rd party software to gain an advantage (Overlays that calculate ultimate percentages of other users) [Overlays to get levels and player info are allowed as far I'm concerned]
    • Trying to datamine 
    • Trying to get access to restricted databases
    • Owning a modded copy of Apex (e.c R5Reloaded)
    • Reverse engineering code
    • Many other things

    If you've done any of these things, then it's extremely unlikely that your account will have the action removed.

    Though if you still feel like this action taken against your account is unfair or incorrect, please reach out to EA according to this article:

    https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

  • _dvnxxxl's avatar
    _dvnxxxl
    3 years ago

    how is that possible. Can you tell us how did you manage to get it back? Thx

  • ttv-ataylor_2's avatar
    ttv-ataylor_2
    3 years ago

    how did you get it back? I have been non stop trying for over a month now and keep getting the same automated response.

    Hello,

    we received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.

    Please do not expect further responses on this matter.

    Thank you,
    EA Terms of Service