Forum Discussion

hikiy28's avatar
hikiy28
New Novice
2 months ago

My appeal case just gone from penalty history without any notice

I just submit my appeal last 14 days but suddenly my case just missing from my penalty history without any notice. I tried to log in my game but still can't since it says got banned. For now, I just ...
login issue
progress issue
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 months ago

Hey, can I get your EA ID or the case number of you have it? I'll take a look.

hikiy28's avatar
hikiy28
New Novice
2 months ago

Hi, sorry for the late reply so my EA ID is hikiy28 and I don't remember the case number since in my case history also don't have it. Thanks for the reach.