Forum Discussion

hikiy28's avatar
hikiy28
New Novice
2 months ago

My appeal case just gone from penalty history without any notice

I just submit my appeal last 14 days but suddenly my case just missing from my penalty history without any notice. I tried to log in my game but still can't since it says got banned. For now, I just ...
login issue
progress issue
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 months ago

Hey, can I get your EA ID or the case number of you have it? I'll take a look.

TCG-Rushi's avatar
TCG-Rushi
Rising Rookie
2 months ago

I'm in the same situation. The account is prohibited even though there is nothing in the penalty history.

EAID HTM_Rushi