Forum Discussion

nstWsat9pUa's avatar
nstWsat9pUa
3 years ago

My EA account was banned by mistake

why my EA account was banned without reason?  I normally play my game day by day and after the last game on 8.17th 2PM,i go out for a trip,and after 2days back,i back home play APEX,and it says i ne...
SC3E101's avatar
SC3E101
Rising Ace
3 years ago

@nstWsat9pUa  Most likely someone tried to access you account or manage to gain access to your account and did something that caused your account to be banned.

I would recommend you speak to an EA advisor first and have them check your account to see if someone other than you tried to or managed to have gained access to your account.

Make sure to include the emails and any other evidence related to this issue so that the EA advisor can help you further. And also make sure to use live chat since it is much faster.

https://help.ea.com/en/help-contact-us/?product=ea-app&platform=&topic=resecure-hacked-account&category=manage-my-account&subCategory=hacked-account

Reply if you need any more help.

    • LoboT0mmy's avatar
      LoboT0mmy
      3 years ago

      And if they don't answer or answer nonsense like what's happening for linux users?

      Please escalate to someone relevant, these ban waves are totally unfair and infuriating

      • SC3E101's avatar
        SC3E101
        Rising Ace
        3 years ago

        @LoboT0mmy  My EA account was banned back in June by the way even thou I had not logged into my account since May 20th.

        Even now I still don't know exactly why they banned me in the first place.

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