Forum Discussion

Not applicable

4 years ago

My game is stuttering at 60fps

So I run an i7 9750H, rtx 2060 and almost every single settings on apex legends set to low. The game used to run smoothly perfectly locked at 60fps (meaning it never went below 60 or above 60). Aft...

EA_Kent

Community Manager

4 years ago

@LETHAL_stormer

Disabling background processes like Enlyee suggested is a good idea. Can you try starting up your PC in a Clean Boot before launching Apex Legends to see if that makes any difference? If there is something running in the background that could be related to the stuttering that may help narrow it down.

For more details on how to set up a Clean Boot check out the EA Help website. Once you have the chance to give it a shot please let me know how it goes. Thanks!

LETHAL_stormer

Not applicable

4 years ago

@EA_Kent The clean boot didn't help as well.
I guess ill just have to stop playing apex then.
Why did the refresh rate to fps locking command [ -refresh (value) ] get discontinued?
this helped my game always to be stable.
now since the command isn't working i cant stabilise my fps in apex.

EA_Kent
Community Manager
4 years ago
@LETHAL_stormer

Thanks for giving it a shot. Would you mind sharing a DxDiag when you have the chance? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks!
- LETHAL_stormer
  Not applicable
  4 years ago
  This is the DxDiag file which you told me to attach @EA_Kent
  Hope we can workout a fix.
  Ty
  DxDiag_EA.txt91 KB
  - EA_Kent
    Community Manager
    4 years ago
    @LETHAL_stormer
    
    Thank you!
    
    Is your CPU or GPU overclocked? If so, can you try reverting it back to the base clock speed to test and see if that makes a difference?
L4JKAN
Not applicable
3 years ago
@LETHAL_stormer Hello i have same problem, you fix this?