Forum Discussion

4 years ago

Solved

My Main Account got stuck in (code:net) Bug

Dear EA & Community Members, I haven't been playing the game for 2-3 weeks. After last season updates; when I got back to the apex legends, I found my account bugged. I can not even connect game lob...

Twisted-Wade
4 years ago
Folks I found a fix it works with zero failure for myself. You can give it a try,
please feedback:
https://answers.ea.com/t5/Technical-Issues/TEMP-SOLUTION-FOR-CODE-NET-BUGGED-ACCOUNTS/m-p/10712690

EA_Atic

DICE Team

4 years ago

Hey, @Twisted-Wade have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

Twisted-Wade

4 years ago

@EA_Atic

Steps I followed :

* All troubleshooting steps on EA Help (connectivity guide, clearing origin cache, etc.)

* Tried different data centers

* Clean setup of apex (tried on both platforms origin/steam)

* Did a clean setup of windows 10 with completely format

* Tried 3 different routers

* Updated firmware of router

* Reset router to factory settings

* Reached ISP, they checked all OK.

I also attached my UOTrace results to this message.

But, come on... Do you think my connection details play role on this issue? I am telling that problem only occurs on this account. I can play on alt-accounts on the same system. It does not seem like customer-sided problem. Please help 🙂

(Additional Note: Problem has persisted since start of Season 10)

Regards,

MMD_TwistedWade, PC

MMD_TwistedWade_UOtrace.txt2 KB