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Forchinski's avatar
5 years ago

My party enters a game without me frequently

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA Geforce RTX 2070 W/ Max-Q Design
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Universal (Firing Range / Duos / Trios / Ranked)
Please select your region North America
On which server did this happen? Dallas
When did this happen? (dd.mm.yy hh:mm) Ongoing for the past 2 months
Summarize your bug: I experience the following issues at various intervals: 1. Ready Checkmark logo not appearing when I ready up. 2. Ready Checkmark logo not appearing when my party readies up. 3. Party loading into game leaving me out of the game and down a teammate. 4. Party loading into game leaving me out of the game and them with a random teammate. 5. Receiving the "party member preloading" notice and then not joining the game. 6. When queuing solo, party member preloading preventing me from joining game. 7. After successfully completing a game, issues 1, 2, & 3 occur.
How often does the bug occur? Every time (40-60% of the time)
Steps: How can we find the bug ourselves? Readying up with party members and queuing for a game. Queuing for a solo game.
What happens when the bug occurs? My teammates join a match without me, or with a random squaddie instead.
What should be happening instead? I should be entering the match with my friends when queuing with them 100% of the time.

9 Replies

  • I have uninstalled and reinstalled Apex Legends & Origin in it's entirety, with no files left on my drive. This was not a solution.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Forchinski

    Does this happen when you're in a squad with specific friends, or does it happen regardless of who you're grouped up with? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Forchinski 

    Got it, thanks. 

    I'd like to try running through some connectivity troubleshooting steps to see if that helps at all. It's possible this is something connection-related rather than an issue with the game data itself. 

    When you've got the chance please start off with the basic connectivity troubleshooting steps over at the EA Help website. If it keeps happening after that check out the PC-specific steps as well. Let me know how it goes when you can. 

    /Kent

  • I factory reset my ps4 and the problem went away had it since season 3 trust it’ll work 

  • Were you able to fix this? I'm having the same issue on the steam version.

  • @EA_Kent This was 2 years ago and I'm new to this game only been playing it a few months and I'm having the same issue. Also if you quit the game it keeps you on the title screen just loading indefinitely.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all,

    Since this is an old thread that's been inactive for quite a while, I am going to lock it to prevent necro-posts. 

    If you need some help with a similar issue please feel free to create a new thread, and we can take a look. Thanks! 

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