My sonic boom is missing. Ask the authorities to return it to me.

I purchased Octane's sonic boom skin,but it disappeared after a few hours "respawn" is trying to sell it to me again I spent 138 RMB to purchase a 3-hour experience card It's been 2 days I don't konw when it will be returned to me This skin will be taken off the shelves in a few days, and if it is not returned to me by the time , I can only purchase it again