Forum Discussion

6 years ago

My username is stuck on PLAYER, and I cannot join any game

My username is locked to "PLAYER", and when I ready up, it says "Party not Ready", even when I solo queue, I cannot join anything including shooting range. I am connecting from the UAE, and have oth...

OWNED_zyvaa25

6 years ago

Same problem here, started yesterday morning, i tried to repair game, updated drivers but still doesnt work, currently reinstalling the game...

I play on PC from Italy btw

When i click on PLAYER all my stats and my username come out

EA_David
Community Admin
6 years ago
@OWNED_zyvaa25 Thank you for the extra detail. Do you use any sort of VPN or Proxy? Do you use mobile data to play or broadband?

@dakmakk I merged your thread into this one, and I believe you may be on to something with the mobile hotspot being a factor. Do you have access to a home broadband network to test if your account works fine on that?
- OWNED_zyvaa25
  6 years ago
  Thanks for your answer,
  im not using any vpn or proxy and I am on a regular network via WiFi but I put metered connection in order to avoid any automatic update from windows.
  i am not home now so I can’t try to turn it off but it might be something to look into as it’s in correlation with Dakmak using a mobile connection.
  i will try it out tomorrow once I get back home!
- dakmakk
  6 years ago
  @EA_David thanks for the response and help!
  I was able to try on a home wifi network and it solved the issue. Unfortunately the game is not really playable on such a slow wifi network. Mobile hotspot was working for me since launch up until recently.
  
  I have only tried this once, but the current fix is to log in and load up on the wifi, then joining a lobby. Afterwards I switched to hotspot which leads to a disconnect error (code:wheel), in which case I hit the continue button, and try to spam invites/join with my friends. It doesn't work consistently but at one point I managed to join the lobby... Games were fine afterwards but as soon as you leave party or exit the same problem occurs.
  - EA_David
    Community Admin
    6 years ago
    Thank you for the confirmation.
    
    Testing this, I'm hearing that at least one test with a mobile hotspot worked fine, so there may be more to it. We'll keep looking.
    
    For those still affected, is your phone using 3g or 4g (i'm not sure if it's a factor, but worth checking)?
    
    Any other info affected folks can add may help. @Illyminati68 Do you have any info on how you meter/throttle your connection?