Community Admin@OWNED_zyvaa25 Thank you for the extra detail. Do you use any sort of VPN or Proxy? Do you use mobile data to play or broadband?
@dakmakk I merged your thread into this one, and I believe you may be on to something with the mobile hotspot being a factor. Do you have access to a home broadband network to test if your account works fine on that?
@EA_David thanks for the response and help!
I was able to try on a home wifi network and it solved the issue. Unfortunately the game is not really playable on such a slow wifi network. Mobile hotspot was working for me since launch up until recently.
I have only tried this once, but the current fix is to log in and load up on the wifi, then joining a lobby. Afterwards I switched to hotspot which leads to a disconnect error (code:wheel), in which case I hit the continue button, and try to spam invites/join with my friends. It doesn't work consistently but at one point I managed to join the lobby... Games were fine afterwards but as soon as you leave party or exit the same problem occurs.
Community AdminThank you for the confirmation.
Testing this, I'm hearing that at least one test with a mobile hotspot worked fine, so there may be more to it. We'll keep looking.
For those still affected, is your phone using 3g or 4g (i'm not sure if it's a factor, but worth checking)?
Any other info affected folks can add may help. @Illyminati68 Do you have any info on how you meter/throttle your connection?
Community AdminI've been asked to check if anyone has any other data usage limits, and if changing any of them has an effect. Also, forgetting a connection and re-aquiring it is worth a shot.
Forgetting and reacquiring does not help, multiple tries have been tested.
In the past when mobile hotspot was working it would often shift between 3g (during a storm for example) and usually at 4G LTE, but there were not network connection problems related to speed on my end. I think it may be a privacy issue... Can't say for sure since I was able to bypass it (inconsistently)
I have the same issue but I use an wired connection for my pc. I have updated my computer, my drivers, my game, I have even uninstalled and reinstalled but nothing works.
Community Manager
