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354646846450's avatar
354646846450
4 years ago
Solved

New player, friends can`t find me.

I don`t know what is the issue.

I made my account few days ago and my friends can`t find me. Although even old players in Apex, can`t find my account and other friends new account.

It seems that new accounts are not shown when searching them.

All privacy settings are good to go.

In game although everything is ready to go.

Cash is clean.

We all play on PC and through Steam.

Hope it can be fixed without any trouble.

  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @354646846450,

    Assuming these are the privacy settings you've checked through, that should allow others to find you using those methods.

    Are you able to add your friends at all instead?

    Another option would be using the EA Desktop app to accept/send friend requests using the EA ID or your selected username in that app, then signing back into Apex via Steam to check that they've been added in-game at that point. Any change if you give that a try?

4 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @354646846450,

    Assuming these are the privacy settings you've checked through, that should allow others to find you using those methods.

    Are you able to add your friends at all instead?

    Another option would be using the EA Desktop app to accept/send friend requests using the EA ID or your selected username in that app, then signing back into Apex via Steam to check that they've been added in-game at that point. Any change if you give that a try?

  • 354646846450's avatar
    354646846450
    4 years ago

    Hi,

    Thank you for your reply. 

    In Privacy settings, all options are selected. 

    Unfortunately, writing nick name, in game lobby, nothing pops up. (in find friend)

    I could try and use Desktop app. 

  • 354646846450's avatar
    354646846450
    4 years ago

    Thank you very much for your reply.

    It seems that everything is fixed or maybe it was made by EA Desktop app.

    I can see my friend and we can cross play.

    Thank you.

    Have a great day.

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