Forum Discussion

proph3sy's avatar
proph3sy
4 years ago
Solved

News button / What's New not displaying

The news button in bottom right (shaped like a globe or world) does nothing when pressed (I am on PC using windows 11).  Also the section before the main menu that splashes with new information or an...
  • proph3sy's avatar
    proph3sy
    4 years ago

    Hi, I checked my regional settings for my EA Account, and my Country/Region was set to Estados Unidos for some reason, so I changed it to United States (where I am), and left the language untouched (english).  I confirmed my pc was set to English under windows settings and it was.  I then deleted the assets folder as you said.  I logged in and voila, the "News" button now works, and the promotional splash screen information also showed up. 

    Can't believe it worked. Not sure which change or combination thereof did it.  Thank you so much :D

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
4 years ago
@proph3sy Hi, can I check your region, and if your PC's language is set to anything other than English?

Also some troubleshooting might help with this, can you close the game, then go c:/users/yourusername/Saved Games\Respawn\Apex. Here you'll find 3 folders, you can delete the "assets" one, then start the game again and see if it has any impact.
  • proph3sy's avatar
    proph3sy
    4 years ago

    Hi, I checked my regional settings for my EA Account, and my Country/Region was set to Estados Unidos for some reason, so I changed it to United States (where I am), and left the language untouched (english).  I confirmed my pc was set to English under windows settings and it was.  I then deleted the assets folder as you said.  I logged in and voila, the "News" button now works, and the promotional splash screen information also showed up. 

    Can't believe it worked. Not sure which change or combination thereof did it.  Thank you so much :D

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      4 years ago
      Perfect, thanks for the update.

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