Solved
No account connection with Amazon(prime gaming)
I can't receive the items I purchased from prime gaming now. The problem seems to be that Amazon and EA accounts are not connected. The purchase has been completed in prime gaming, and you have to ...
Hey @tlagld12,
Sorry to hear you're having some trouble getting that latest Wattson bundle from your Prime rewards!
There are a couple extra steps involved when linking a Prime account, so please be sure you've gone through all the steps here so that everything is properly linked.
After that's done you should be able to restart and just head in-game to claim those rewards, but if that's still not showing up afterwards please reach out to an advisor so they can check over the account.
