Forum Discussion
EA_Aljo Good afternoon! after having this identical issue and getting to the chat option and spending a bit of time with the Chat agent i was told "I really would love to help you here with your request to unlink the account sadly we do not have the option to unlink the account at this moment I would request you to please wait for sometime when we get the option we'll surely help you to unlink the account." so really no option now? and it is only a PSN issue, WHY?
You can only link a new account every 6 months. If that's not the case, it's possible this is just an issue with support at the moment.
- huskins1110 months agoSeasoned Newcomer
Unfortunately that isn’t the issue. Trying to unlink from PSN. The rep also stated that they are no longer allowed to unlink accounts as that function has been removed from them.
- ReflexQ1510 months agoNewcomer
Im also having the same problem but for xbox I have tow and dosen't give me the option to unlink any.
- EA_Aljo10 months ago
Community Manager
I'm sorry to say, the best I can advise is to contact an advisor again to see if anything else can be done. We cannot help with this over the EA Forums.