I am trying to get help on a topic related to the information on my account, which includes some sensitive data. I am creating a ticket and I am just getting and automated response. worst support ever. not even blizzard is that bad
Community ManagerHey @YoungBye,
It looks like your most recent case used the same categories and a similar topic as your recent appeals, and was handled the same way as a result.
You should be able to try downloading your account data from this account page.
If you're running into trouble with that or are looking for other options, I'd be sure to select the Data Privacy topic rather than the Manage my account > Banned or suspended account topic when contacting support. That should ensure it's going to the right place to be treated as a separate case rather than an additional appeal.
Thats what I tried doing, but nothing is downloaded or sent to me. It just get stuck in preparing ur data
Community ManagerI tried in incognito mode and nothing, since the account is banned I cannot use another type of contact option, only the one with the dispute option is available.
