I just did a full reset on my normal xbox one and the issue persists.
I removed the external hdd.
Full format of xbox one.
Changed region and store to united states.
Created new account.
Changed tv audio from pcm to bit stream and tested with all audio options on the xbox.
Removed lan cable.
I disabled hdmi audio and used optical out to a set of speakers. Tried dolby digital and stereo uncompressed.
It's the same on 2 different consoles and 2 different tv's. Everything that could be done was done. I have serious doubts that the problem is on my end.
I live in Portugal. Maybe there is a different copy of the game on european servers.
The normal xbox one is connected to a samsung ue49mu6405 and the xbox one x is connected to a sony 55xe9305.
Just to be sure. I'm talking about the ea and respawn logos that appear after i select launch game on the xbox dashboard. There's the game splash screen while xbox loads the game. Then the game starts. There's a video with brown background and it appears ea games and then respawn entertainment. That's that video that has no sound. I'm not talking about the introductory video, where they talk about the legends and the competition on the frontier.
Thank you for your help. I will not care about this issue anymore, and i didn't care before also, but since you told me that you don't have this issue i had to try everything to solve it. Since i cannot solve it i will leave it. Thanks.
