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doubletroublexd's avatar
3 years ago
Solved

Not allowed to play online

switchでプレイしていたら“Not allowed to play online” と出てきてログインできなくなりました。家族の持ってるアカウントでは入れるみたいですが、自分のはダメです。ダウンロードしなおしても再起動してもダメでした。他のゲームではオンラインプレイできますしNintendo Switchオンラインにも入ってるのに意味がわかりません。
  • EA_Mako's avatar
    3 years ago

    Hey @doubletroublexd,

    I'm afraid we are only able to provide support in English on these boards.

    You can also get help in the following languages if any would be easier:

     With that said, if you are receiving an error stating, "Profile not permitted to play online", please try disabling the voice-to-text chat option in your settings. 

    This particular situation is still under investigation, but disabling that setting has helped out others with this error and would be worth a try, thanks!

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