Forum Discussion

Legole_RB's avatar
4 years ago
Solved

Not loading into a game

Apex, I'm not getting sent into a match, my teammate Skuxx Life8913 is sent into a match. While I'm stuck in a lobby, this has happened 3 or more times. I'm playing on a Xbox one X, my Gamertag is Ac...
  • EzyHawk's avatar
    4 years ago

    Hello @Legole_RB, Could you please try to do the following:

    *Clear xbox cache
    Power off your Xbox One by holdiong the power button until it turns off.
    Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
    waitin for the light on the brick to change from white to orange and turn your xbox on.
    -----------------------------------------
    * Clearing MAC adress
    Go to Settings> All settings> Network> Network settings
    In here press on advanced settings and alternate MAC adress option, press on 'clear'
    Restart your xbox
    -----------------------------------------
    * Re-install the game
    Try to reinstall the game and see if the issue is resolved

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 6 minutes ago
40,012 Posts