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TCSSDOC's avatar
TCSSDOC
Rising Newcomer
2 months ago

Not receiving ranked points in progression

Hi all, 

I continued ranking yesterday and I had a good Apex day however, at some points I realised when my team mentioned they ranked up that I still had the same amount of points when I started playing in the morning as I had in the afternoon. So the next game I payed attention, I placed second and my game summary said I was close to Plat 2 but my lobby said different. I assumed it was a visual bug so I rebooted my game and machine but unfortunately it did not change it. I played another 2 games, according to the game summary I reached plat 2 but back in Lobby I still had no points added. 

I contacted support and I was recommended to create a forum post so hereby screenshots taken at the exact same time of my lobby and Game summary.

Anyone else facing this issue?

Thanks in advance.

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