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ReggieVeggieTTV's avatar
ReggieVeggieTTV
2 years ago

Old console account gone and replaced with a new one

So after years I heard there is cross progression and i tried it on pc and when I opened apex it told me to merge accounts so that the highest level is my main from my console on xbox so I did and no...
cross-progression
TheRedLion93's avatar
TheRedLion93
2 years ago
@ReggieVeggieTTV

If you had previous progress on your Xbox, its most likely because wherever your Xbox was linked before has all of your saved data from Apex Legends.
ReggieVeggieTTV's avatar
ReggieVeggieTTV
2 years ago
@TheRedLion93 And since it was years ago even before season 1 of apex where I started playing I have no clue to what EA account it was binded because normally it was bound to this account and when I played on pc with this account I could see my old account in the clan I was in and it was still there but now when I tried the cross progression thing it deleted that account and put it as this account with this level and nothing on it and then when I unliked to try and link with another EA account I own it turns out that account was level 1 so idk
  • TheRedLion93's avatar
    TheRedLion93
    2 years ago
    @ReggieVeggieTTV

    I understand.

    Just try getting in contact with EA Support with the link I provided earlier and they will assist you in getting your Xbox progress back by linking the right EA Account. That's the only reason I believe you don't have anything on your Xbox is because of unlinking from one EA Account to the other (which could result to loss of progression.).

    If you want to use the Xbox progress into you PC (Which is possible), you would need to link the PC under the EA Account that originally had your Xbox linked to.
    • ReggieVeggieTTV's avatar
      ReggieVeggieTTV
      2 years ago
      @TheRedLion93 Wait I think I found my old EA account that has all my progress but I can't unlink my xbox account from the other EA account and the advisors are not responding
      • TheRedLion93's avatar
        TheRedLion93
        2 years ago
        @ReggieVeggieTTV

        When you say "Not responding" is there a wait time or you're not eligible to get in contact in general?

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