Olympus causes BSOD
The new map sometime causes a BSOD with the name KMODE_EXCEPTION_NOT_HANDLED caused by the driver dxgmms1.sys and the ntoskrnl.exe I had the first crash on 10-11-2020 and the second just a few minut...
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@EA_KentI had it today again, and I was at the estates with havoc in my hands. So it seems to be random. Although, It does happen when playing Rampart (all three I played Rampart), but that might also be because I play rampart quite a lot lately.
The game before the crash I was Loba, 4 games before that I was Caustic.
EA_Kent
Community Manager
Community ManagerGot it, thank you for the info.
When you've got the chance would you mind sharing a DxDiag so we can take a look? You can find more information on how to pull one up over at the EA Help website. Once you have the text file please attach it to this thread.
Thanks!
/Kent
@EA_KentI added the file you asked for.
I had this BSOD two times, since last report. The first time I was a mirage in World Edge. I just took the zipline from the terminal station to the mainland. First time I had this error on World Edge. Then I Re-installed the graphical driver, I ran sfc /scannow and repaired apex to see if a corrupt file might cause it.
But now I had it with Octane in Olympus.
Into I get in my BSOD file:
Bug string: KMODE_EXCEPTION_NOT_HANDLED
Bug check code: 0x0000001e
Parameter 1: ffffffff`c0000005
Parameter 2:fffff800`035004e1
Parameter 3: 00000000`00000000
Parameter 4: 000007ff`ffff0000
Caused by driver: dxgmms1.sys
Caused by driver address: dxgmms1.sys+e769
Crash address:ntoskrnl.exe+93ea0
I hope you can tell me if this is on my side, which means I have to quit playing apex. Or this is on your side (in the game) and some developer might be able to fix this.
Edit: I had the following error showing up in winter express: An exception has occurred (unknown software exception) (0x80000003) in the application at address 0xf3a45e22 for the application r5apex.exe
I'm not sure if this is related to be BSOD screens, but maybe it provides some information.
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