Forum Discussion

Gamezila584's avatar
Gamezila584
5 years ago
Solved

Omega Point Pathfinder skin gone from inventory

I'm just coming back to the game now after not playing since season 1. Saw there was an issue with an exploit where people could get the skin for free and saw that players lost the skin after an upda...
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @Gamezila584 for issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago
Hey all, for issues with missing items you will need to speak with our live support team.

They are the only team who can assist with issues such as this.

Darko
sshelbs's avatar
sshelbs
5 years ago
@EA_Darko I've contacted them 3 times and all said they couldn't do anything
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @sshelbs, if our live support team has advised that they cannot assist then I'm sorry to say but there is nothing that we can do on AHQ to change this.

    Darko 

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