Forum Discussion

4 years ago

One Solution for freezing in Arenas.

I had recently suffered with random lock-ups in Arenas. There didn't seem to be any link to player action or round timing (other than it often happening near the start of the match, yet not always). ...

nxtasx

4 years ago

i am having trouble with the whole clean boot solution, please explain in more detail if possible, thanks.

EA_Kent

Community Manager

4 years ago

@nxtasx

A Clean Boot lets you disable processes that run automatically when your PC starts. If something that's running in the background is causing issues that is a way you can bypass it.

For more info on how you can set up a Clean Boot check out the EA Help website.

nxtasx
4 years ago
are clean boots safe? @EA_Kent
- EA_Kent
  Community Manager
  4 years ago
  @nxtasx
  
  As long as you follow the instructions closely it should be safe. The main thing to take note of is checking the box to hide all Microsoft services. That way you will be able to avoid disabling any critical processes.
  - nxtasx
    4 years ago
    ill try it soon, is there a live chat i can have with an eployee