Forum Discussion

DrChillyFresh's avatar
7 years ago
Solved

"Out of Snapshot" Freezes game

When I am running, I get "Out of Snapshot" error.  The game will freeze then come back after a minute to catch up.

My internet is fine as my other apps are working.

The things I tried

Deleted Origin from ProgramData and App Data

Installed Origin and Legends fresh

Set DNS to be 1.1.1.1

Flush DNS before every game

Disable game overlay

i7-8700k

16GM Ram

Nvidia 1080ti-FE

Not sure what snapshots the game is doing and cannot find any settings for it.

  • So I have Killer Ethernet application open  Turned off Advanced Stream Direct. I don't have this issue anymore  

10 Replies

  • I got the same problem as you. Sometimes the game showed client hitched as well. No idea what's wrong with the game. 

    Have you found any solution for this? 

  • Everytime I'm playing apex these messages pop up in my compass bar and its very annoying because its not fps lag its server lag 

    https://gyazo.com/37ff3973b4c1f09d5142382f31a6d9f1

    It's very annoying when in fights because shots tend not to register and it'll freeze from time to time

    Somebody please help me I just want to enjoy the game :/

  • So I have Killer Ethernet application open  Turned off Advanced Stream Direct. I don't have this issue anymore  

  • ClPCAN's avatar
    ClPCAN
    7 years ago

    how can i turn off advanced stream direct ? i not faound it in my computer, can you show me where it is ?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @DrChillyFresh wrote:

    So I have Killer Ethernet application open  Turned off Advanced Stream Direct. I don't have this issue anymore  


    Are you referring to the Killer Control Center like mentioned in this post below, @DrChillyFresh?

    https://answers.ea.com/t5/Bug-Reports/Apex-Legends-random-Freezing-rubber-band-lag/m-p/7435194#M195

    For anyone that's experiencing this, are you streaming while playing or running any specific overlays?

  • No , I have the same issue and I dont run any overlay's , I've even closed steam , disabled discord overlay , disabled origin overlay , etc.

    I've noticed I get the same error everytime , the game freezes , after 15 seconds is like back , you can look around but not move and then I get disconnected

  • LM-Daxter's avatar
    LM-Daxter
    7 years ago

    What is that Killer Ethernet? Cant find a place to download that...

    (Sorry, PC n00b here...)

  • Hello i am getting this error while playing Apex Legends on pc (Out Of Snapshots) can somebody help me?