Forum Discussion
7 years ago
I have tried all suggested fixes. None worked.
Kicked out consistently around 5 mins.
Whats going on? Can we get a reply from a rep?
EA_Blueberry
Community Admin
7 years ago
@Wiintiin wrote:
I have tried all suggested fixes. None worked.
Kicked out consistently around 5 mins.
Whats going on? Can we get a reply from a rep?
@Wiintiin
If you need immediate 1:1 technical troubleshooting please don't hesitate to contact our EA Advisors so they can dive deeper into what could be causing this from your end. They will likely need to see UO Trace results in which you can download it from the link below. Be sure to attach that to the case at our Help site.
Click here to contact an EA Advisor
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/