Forum Discussion

HybridZWolf's avatar
HybridZWolf
6 years ago

Packet loss and congestion

Every time I start a match in apex the congestion and packet loss signs keep on appearing and making me lag, is there anything I can do about this ?
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hi there, @HybridZWolf.

What system are you playing on?

  • HybridZWolf's avatar
    HybridZWolf
    6 years ago

    I’m playing on Xbox one

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @HybridZWolf 

      I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

      • HybridZWolf's avatar
        HybridZWolf
        6 years ago

        I recycled and cleared the MAC address and it did get rid of most of the lag but there are a good amount of lag spikes

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