Packet loss and congestion
Every time I start a match in apex the congestion and packet loss signs keep on appearing and making me lag, is there anything I can do about this ?
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @HybridZWolf.
What system are you playing on?
I’m playing on Xbox one
- EA_Aljo
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
I recycled and cleared the MAC address and it did get rid of most of the lag but there are a good amount of lag spikes
- EA_Aljo
Great. At least there's some progress. Next, try updating your DNS servers. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
Community Highlights
- EA_Blueberry7 years ago
