Packet loss and congestion
Every time I start a match in apex the congestion and packet loss signs keep on appearing and making me lag, is there anything I can do about this ?
Forum Discussion
EA_Aljo
Community Manager
Community ManagerGreat. At least there's some progress. Next, try updating your DNS servers. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
@EA_Aljo I have done everything you've said in all these posts: reset router, reset Xbox, reset MAC address, put google DNS Servers and it's still stutters.
I'm afraid this issue is on your side, too many people is reporting it.
- EA_Aljo
I just recently found out that we're investigating this issue. Please keep an eye on our official channels for updates. Thanks!
@EA_Aljo Finally. Great news.
Im getting this problem aswell and Im on Pc playing on the same settings I always do but recently when I Load in I get congestion and packet loss. I like playing the game but I cant when I'm stuttering every time I try and run.
- EA_Aljo
Are you on a wired or wireless connection? What system are you both playing on? Thank you!
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