Forum Discussion
Hey @rethinKrl,
There are some troubleshooting steps we can try which might help with the packet loss issues you've been seeing. I'd recommend starting off with the basic connectivity steps over at the EA Help website first. Those steps can help with a lot of the most common issues we run into, but if you're still having the same issues after that check out the platform-specific steps as well:
- PC
- Xbox One
Let me know if you're still running into the same issues after that. Thanks!
/Kent
Hey, i did everything whay you said but i still have the same issues....
- EA_Kent5 years ago
Community Manager
Hey @rethinKrl,
Thanks for giving it a shot. Do you have any other sort of network connection available, or is the 4G network your only option?
/Kent
- 5 years ago
I live somewhere nowhere xD
So no i dont have other options just the 4G but what im wondering when Apex was released i had no problems i grinded 10-12 hours a day without any Lag Spikes..
I think its since season 1 or 2 that i got these Random round Packet-Losses..- EA_Kent5 years ago
Community Manager
Got it, thanks! Troubleshooting a mobile connection can be tricky, but there is something else I'd like to try. Have you tried setting a different DNS on your system to see if that helps? Let me know which platform you're playing on, and we can give that a shot.
/Kent
About Apex Legends Technical Issues
Community Highlights
Recent Discussions
- 5 minutes ago
- 6 hours ago
- 7 hours ago