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Got it, thanks! Troubleshooting a mobile connection can be tricky, but there is something else I'd like to try. Have you tried setting a different DNS on your system to see if that helps? Let me know which platform you're playing on, and we can give that a shot.
/Kent
Supp,
im playing on PC = Steam
- EA_Kent5 years ago
Community Manager
Got it, thanks!
You can change the DNS Settings in Windows through the TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you would rather use instead that would be OK as well.
Let us know how that goes when you've got the chance. Thanks!
/Kent
- 5 years ago
Supp, im using already DNS from Cloudflare.. but still have the issues ☹️
- EA_Kent5 years ago
Community Manager
I see, thanks! If setting a different DNS hasn't helped I'm afraid it may come down to using a mobile connection. I'm afraid that mobile connections aren't really supported for a game like Apex Legends, because they're prone to instability.
/Kent
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