Forum Discussion

6 years ago

Packet-Loss between the games

Supp friends, may someone could help me: I have a Telekom Business LTE (4G) Unlimited Internet ive got a Open IP-Adress with IPv4 and IPv6 i have a stable 10 mb/s Download and 5 mb/s Upload. I hav...

EA_Kent

Community Manager

6 years ago

@rethinKrl

Got it, thanks!

You can change the DNS Settings in Windows through the TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you would rather use instead that would be OK as well.

Let us know how that goes when you've got the chance. Thanks!

/Kent

rethinKrl

6 years ago

Supp, im using already DNS from Cloudflare.. but still have the issues ☹️

EA_Kent
Community Manager
6 years ago
@rethinKrl

I see, thanks! If setting a different DNS hasn't helped I'm afraid it may come down to using a mobile connection. I'm afraid that mobile connections aren't really supported for a game like Apex Legends, because they're prone to instability.

/Kent
rethinKrl
6 years ago
But what i dont understand is if i Play 10 games between the 10 games in have two times these Packet-loss but only Ingame.

Im using Teamspeak and there i dont have Packet-Loss and my Internet has the whole Speed.

And i dont have Problems in other games, not even in one game ☹️

But what i know when Apex was released i hade these issues not only after the first Season....

Maybe a fresh Windows and new Router could fix these.

I will update this if i found a resolution 🙂

Thank for yours help Kent 🙂
trochuemociioto
6 years ago
@EA_KentThis is EA when they try all stuff from google they blame it on you i have this issue for 2 months i tried different internet provider (i have 2 internet providers at home dont ask why its a long and funny story) even took a call into telekom i have no problem with other games even with EA games only in apex ... Like this is discusting i spenden over 300€ in this game and you cant fix some stupid issue this is how EA rly doesnt care about customers and all what they want is just scam you .....